Booking a taxi in Melbourne is easy once you know your options. You can book by phone, online or through an app. Each method has its own strengths. This guide explains how each one works, so you can pick the best way for your trip.
Three Ways of Booking a Taxi in Melbourne
Most Melbourne passengers use one of three methods. First, they call the taxi company. Second, they fill in an online form. Third, they use a booking app. Many people use all three, depending on the day.
Booking a Taxi by Phone
A phone call is simple and fast. You speak to a real person, and you can ask questions straight away. In addition, it works well for urgent rides and for passengers who prefer not to use technology.
With Mornington Taxis, call 0499 281 113 for local rides. For airport transfers and wine tours, call 1300 768 171. Our team is available 24 hours a day, 7 days a week.
When the Phone Works Best
- You need a ride right now.
- You have special requirements to explain.
- You want to confirm a long or complex trip.
Booking a Taxi Online
Online booking lets you plan at your own pace. You can send your details at any hour, without waiting on the line. This suits pre-planned trips, such as airport transfers, event rides and medical appointments.
Our online booking form asks for your name, phone number, date, pickup time, addresses and number of passengers. You can also tell us about a pet, luggage or MPTP payment. After you send it, our team confirms your ride.
Booking a Taxi by App
Some taxi and ride services offer mobile apps. Apps can be handy if you like to book from your phone and track your ride. However, they depend on a smartphone, mobile data and a charged battery.
Mornington Taxis takes bookings by phone and through our online form. If you prefer an app from another provider, check that the driver and vehicle are accredited. You can read about taxi and hire car safety on the Safe Transport Victoria website.
Which Booking Method Is Best?
The best method depends on your trip. Here is a quick guide.
- Urgent ride: call by phone.
- Planned airport trip: book online or by phone, a day or more ahead.
- Special requirements: call so you can explain clearly.
- Regular appointments: pre-book, and tell us the pattern.
What Details to Have Ready
Whichever method you choose, have your details ready. This keeps booking quick and avoids mistakes.
- Your pickup address and destination.
- The date and pickup time.
- The number of passengers and bags.
- Any special requirements, such as a pet.
- Your payment method, including an MPTP card.
Pre-Booking Versus Hailing a Taxi
Sometimes you can hail a taxi or wait at a rank. Yet, this can be slow at busy times or late at night. Pre-booking is more reliable. It also helps you plan around the weather, public transport and events. For regular trips, pre-booking gives you peace of mind.
Booking a Taxi in Melbourne for Airport Trips
Airport rides need careful timing. Share your flight time, and allow extra time for traffic and luggage. You can check flight and terminal details on the Melbourne Airport website. Then, book our airport transfer service to plan your pickup.
Payment and MPTP Cards
Mornington Taxis accepts Visa, Mastercard, American Express, EFTPOS and cash. We also accept Multi Purpose Taxi Program (MPTP) cards. You can read about eligibility on the Victorian Multi Purpose Taxi Program page. Tell us at booking if you will pay with an MPTP card.
Booking Tips for Busy Times
- Book early for weekends, holidays and event days.
- Give a clear pickup address and a contact number.
- Be ready a few minutes before your pickup time.
- Tell us if your plans change.
We serve Mornington, Frankston, Phillip Island and many other areas. See our pages for Mornington, Frankston and Phillip Island. For longer trips, try our city taxi service.
How to Book with Mornington Taxis
- Call 0499 281 113, or open our booking form.
- Share your trip details.
- Tell us about luggage, pets or payment.
- Meet your driver at your door.
Still choosing a provider? Read our guide on how to find a reliable taxi near you in Melbourne.
Frequently Asked Questions
What is the easiest way of booking a taxi in Melbourne?
Phone and online forms are both simple. Call for urgent rides, and use an online form for planned trips.
Can I book a taxi online with Mornington Taxis?
Yes. Use the booking form on our contact page and share your pickup address, destination, date and time.
How far ahead should I book?
Book as early as you can for airport trips, appointments and busy days. For urgent rides, call us any time.
Can I book a taxi for an early flight?
Yes. We are open 24 hours a day, 7 days a week. Pre-book and share your flight time. Call 1300 768 171 for airport transfers.
Do you accept MPTP cards?
Yes. We accept Multi Purpose Taxi Program (MPTP) cards, as well as Visa, Mastercard, American Express, EFTPOS and cash.
Can I bring a pet?
Yes. Mornington Taxis is pet-friendly. Please mention your pet when you book.
What details do I need to book?
Have your pickup address, destination, date, time, number of passengers and any special requirements ready.
Book Your Ride Today
Booking a taxi in Melbourne does not need to be hard. Call, book online or compare apps, then pick the method that suits you. For a friendly, local ride, call Mornington Taxis on 0499 281 113. We are open 24 hours a day, 7 days a week.
